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OUR COMPANY:
Our company is a service provider in the field of travel and tourism and in particular an accommodation broker. Our goal is to provide you with all necessary information on hotels that we have contracts with, so that you are in a position to purchase accommodation through our site. Through our web site, you may also find other travel related products or services offered by partners of ours.
YOUR RESERVATION
At the moment of purchase, you will receive a confirmation for your reservation and a voucher. At that moment you are bound by these terms and conditions as the reservation has been completed. Please note that when you receive the details of your reservation it is important that you check them carefully and advise us immediately if any errors have been made. Please note that we hold the right within 48h to cancel your reservation if we notice that a loading mistake has been done in terms of price, availability, room type or board type.
YOUR RIGHTS AFTER THE RESERVATION IS MADE
When a purchase has been completed, the hotel you have selected is obliged to provide you with accommodation as described on your voucher. Rooms will be allocated at the time of check-in. Please note that hotels cater for an international clientele and staff working in the hotels may not all be English-speaking. Please also note that whilst this website endeavours to offer accurate information at all times, certain facilities may occasionally be withdrawn due to low occupancy, to enable repairs to be carried out, or for other valid reasons.
YOUR OBLIGATIONS AFTER A RESERVATION IS MADE
In case you have not paid the relevant reservation, you shall pay it in accordance with the payments schedule. Keep in mind that in case you have not fully paid the price, you are not entitled to the accommodation reserved. In case you want to amend or cancel your reservation, you are subject to our amendments and cancellation terms. In case you are under aged, you must be escorted by your parents or have a relevant consent sent to us.
YOU HAVE MADE A RESERVATION FOR OTHERS?
In cases where an individual proceeds with reservations on behalf of a third party, we assume that this person has obtained the necessary approval from the third party. We shall therefore assume no liability for any unauthorized use from that person. All communication relevant to those reservations will be with this person.
INSURANCE
You are encouraged to arrange for your holiday insurance, as your holiday may be obstructed due to reasons that are beyond our or your control. From time to time you may find a link to a partner of ours in order to get information on insurance policies.
PAYMENTS
All reservations are due for payment at the time of reservation. In case you pay by credit or debit card, we shall automatically process the payment at the time of reservation. You hereby give us your consent for this procedure. Failure of payment due to unauthorized or improper use of the credit card or any other reason shall result in your reservation being cancelled. Charges made are refundable as cancellations policy of hotels defines.
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